Due to the restrictions applied by our government and rightly so, our Chipping Sodbury shop will be closed for the near future.
Our kingswood repair hub will be active as we can not work from home but only via online booking.
We will collect and deliver your device back at no extra charge with a non contact based service. We will only accept bank transfer for this service and not card or cash.
The shop itself will remain closed and not accessible for sales, collections or booking in.
If you wish to purchase a device (laptop, tablet or phone) this will be via delivery only and again BACS payment.
All devices will be wiped down with alcohol wipes and handled by techs in a sterile way.
These times are hard for shop owners but also our amazing staff. We appreciate all the support and want you to know we are here for you.
We will arrange a suitable collection time and will aim to have your device returned to you, repaired with a reasonable timescale.
We cannot guarantee repair times due to possible supplier closures and current postal time scales.
Our Collection service during this time will be via DPD due to government restrictions on unnecessary travel, this will be at an additional cost of £11.00 and will need to be paid for prior to collection.
This fee will cover getting your device to us for repair and return upon completion.
The collection and return delivery will be fully insured and traceable via the DPD website.